Welcome to Runner. By accessing or using our logistics and delivery services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the app or website.
To use our services, you must be at least 18 years old and legally capable of entering into a binding agreement. By registering, you confirm that all information you provide is accurate and true.
All charges for delivery and services will be displayed before confirming the booking. Payments must be made digitally through the app. We reserve the right to revise prices and fees at any time.
Cancellations must be made before dispatch. Refunds, if applicable, will be processed to your original payment method within 7 business days. Service fees may apply in certain cases.
Runner is not responsible for delays, damages, or losses once the goods have been handed over to the delivery partner. Our liability is limited to the service fee paid for the particular delivery.
Your personal data is handled in accordance with our Privacy Policy. We ensure secure handling of your data and never sell it to third parties.
We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious activity.
Runner may update these Terms & Conditions at any time. Continued use of our services after changes constitutes your acceptance of the updated terms.
If you have any questions or concerns about these Terms & Conditions, contact us at:
📧 support@runnerapp.com