Privacy Policy

1. Introduction

Runner (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, website, and related services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details provided during registration or booking.
• Usage Information: Data on how you interact with our app, including location, device type, and access logs.
• Delivery Details: Pickup and drop-off addresses, order information, and related communication.

3. How We Use Your Information

We use collected data to:

• Provide, maintain, and improve our delivery services.
• Process payments securely and issue receipts.
• Send notifications, updates, and promotional messages (with your consent).
• Ensure user and vendor safety during deliveries.
• Comply with legal and regulatory obligations.

4. Data Sharing & Disclosure

We do not sell your personal data. However, we may share information with:

• Delivery partners and vendors to complete your orders.
• Payment gateways for secure transactions.
• Law enforcement authorities when required by law.

5. Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no online system can be completely secure.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience, analyze site traffic, and personalize content. You can disable cookies through your browser settings, but some features may not function properly.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of your stored data.

8. Third-Party Links

Our app and website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, we delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Modified” date. Continued use of our services means you accept the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
📧 support@runnerapp.com